Cove SMS Privacy Policy

1. Introduction

At The Cove School we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including our SMS program.

2. Description of the SMS Program/Service

Our SMS program/service is designed to allow teachers, clinicians and administrators to communicate with parents, for employees to communicate with each other internally and with external parties for work-related purposes. Users may receive messages or notifications at regularly scheduled dates and times.

3. Information We Collect

3.1 Personal Information
We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Other information you provide for the operation of our school

3.2 Methods of Data Collection
We collect personal data through various methods, including:

  • Forms on our website or mobile app
  • SMS opt-in forms

4. How We Use Your Information

We use your personal data to:

  • Send emails or text messages as part of our SMS program/service
  • Provide and improve our services
  • Respond to inquiries

5. Data Storage, Maintenance, and Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure databases protected by modern encryption technologies. However, no data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Sharing Your Information

The Cove School maintains strict privacy policies to protect the personal information of our users for SMS communications.  This information is never shared, sold, rented, released or traded to others without prior consent or legal obligation.  Any sharing of information with third parties is solely for the purpose of fulfilling the school’s obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes.

We do not share, sell, trade, or otherwise transfer your personal information to outside parties except:

  • With your consent
  • To comply with legal obligations
  • With service providers who assist us in operating our school

7. User Rights and Options

You have the right to correct, verify, update, change, or remove your personal information and to opt out of further communications. You can do this by:

  • Contacting Patrick Black, Technology & Administration Manager via email at
  • Calling us at (847)562-2100, x2222

If you wish to stop receiving text messages from us, simply respond with either “STOP” or “”UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of each website you visit.

9. Children's Privacy

Our SMS services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy, please contact Patrick Black, Technology & Administration Manager at:

  • Email:
  • Phone: (847)562-2100 x2222
  • Mailing Address: 350 Lee Road, Northbrook, IL 60062